Contact and Support

Finipil orders from this site go through Amazon, so anything about a package, a payment or a refund gets solved fastest from the Amazon account that placed the order. Questions about using the cream are answered on the homepage.

About an order

Amazon Handles Every Order

Your Amazon order page already has the receipt, tracking and return window in one place, so Amazon support can see what you bought without you explaining anything. Shipping, payment, returns and complaints are handled there and only there. That includes:

  • Tracking a package or a late delivery
  • Starting a return or checking on a refund
  • A charge that looks wrong
  • A tube or bottle that arrived damaged or leaking
  • A broken pump or a missing seal
  • Getting a different size than the one you ordered
Go to your Amazon ordersMessage Amazon support

A damaged tube or a pump that will not dispense is replaced or refunded from that same order page.

About the products

Questions About Using Finipil

Most questions come down to two things: which Finipil to get and how to use it. Short answer: Lait 50 for personal use, Pro/Elec for salons, Men Only for shaving. Apply a thin layer right after hair removal, then once a day on clean skin.

If you have a skin condition, a rash that will not settle, or signs of infection, talk to a doctor or pharmacist. They can look at your skin, and a website cannot.

The brand

Who Makes Finipil

Finipil is developed and manufactured by Equibal Labs, the American company behind the Nufree hair removal system. Questions about a formula or its labeling are best answered by the manufacturer.

Manufacturer
Equibal Labs
Founded
1984
Made in
USA
Product type
OTC antiseptic cream

About this website

thefinipil.com has no phone line or support inbox, because orders, refunds and shipments are all recorded in the Amazon account that placed them. As an Amazon Associate, we earn from qualifying purchases made through links on this site, at no extra cost to you.

To reach the site administrator, use the contact form in this domain’s WHOIS record.